Explore synergies between MarTech, AdTech, and Customer Support
Access your customer data made available on a single interface. No coding required. Build hyper-targeted segments using real-time data, and drive campaigns that actually matter.
Predictive Recommendations that your customers care about
Stay relevant and contextual with in-built machine learning algorithms that predict recommendations using patterns emerging from their preferred channel, using the specific content, triggered at a time when they are most likely to convert.
No more spamming your customers with sub-optimal communication. No matter which channel your customer chooses, you drive conversations with clear communication.
Cross-Channel Campaign & Journey Orchestration
FirstHive empowers your brand to orchestrate customer engagement journeys in real-time. Conversations with the customers remain consistent, relevant, and seamless across channels.
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itself or with others
Drive engagement using your existing tool stack, or leverage our native capabilities to reduce your Total Cost of Ownership (TCO), while still being in control of your ROI delivered.
With detailed analytics available across all channels and campaigns in every journey, FirstHive gives you insights into precisely what is working, so you can amplify that.
Learn how a leading Airline company leveraged FirstHive to drive a Single Customer View for their marketing teams
We are excited to partner with FirstHive in this project, FirstHive will help us map customer behavior and correlate it to their circumstance, to deliver enhanced and personalized travel experiences throughout our journey.
– Avianca Airlines
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Talk to a FirstHive expert today to unify your customer data and strategize your marketing efforts.