Real-Time CDP+AI Platform
DATA-DRIVEN. AI ACCELERATED. ENTERPRISE READY.
FirstHive unifies data, predicts behaviors, build AI agents, and
personalizes interactions at scale, enhancing customer relationships
through automated, tailored experiences.

Unlock your Data to Power Experiences
and Drive Growth

Data Ingestion & Normalization

Identity
Resolution​

Real-time Personalization

CDP+AI Decision Intelligence

Unified, Global CX & Loyalty Platform

FirstHive CDP has built-in AI/ML capabilities, spanning across Data Ingress,
Data normalization/prep, Data activations and Data Enrichment​ Futuristic
vision with Model marketplace.​

Supercharge your data by effortlessly ingesting over 750 diverse streams in real time, capturing
every touchpoint to create a unified, 360-degree view. Harness the power of our proprietary
machine learning technology and advanced normalization capabilities to turn raw data into
trusted insights, fueling hyper-personalized experiences at scale.

Unify real-time customer interactions with your data leveraging our proprietary AI and ID
resolution technology to unlock trusted insights and create impactful experiences. Empower
your teams to deliver personalized, data-driven engagement at scale across every
platform, ensuring seamless 1:1 connection that truly resonates.

Enterprise-ready technology to supercharge your digital experiences with a full range of digital
and offline marketing tools designed for hyper-personalization at scale. Deliver real-time, tailored
multi-channel journeys for both B2B and B2C customers, enhance customer engagement, drive
loyalty, and empower sales and marketing teams to work smarter, not harder.

An AI-powered platform that streamlines loyalty programs, integrating
marketing tools, customer data, and personalized campaigns across
channels to boost engagement, enhance retention, and drive long-term
loyalty with a seamless, data-driven experience.

Transform your customer data with AI-driven insights! Analyze behaviors,
uncover growth opportunities, and create personalized experiences. Sync
AI-powered findings with your tools to make smarter decisions, optimize
campaigns, and foster deeper customer connections.

FirstHive Difference

Data sources unified, including 50+ e-commerce and 100+ offline sources
500 +
Countries integrated FH CDP solutions.
5 +
Securely managing unique consumer records
50 M+
Events processed annually
10 B+

AI-First Approach that Unifies and Activates Data in Real-Time

Composable Data Layer


  • Flexible Composability: Choose from fully hosted by FirstHive, a hybrid model, or external hosting (Snowflake/AWS).
  • Zero Copy: Keep data where it is or replicate only what you need; no forced data duplication.
  • Real-Time Streaming: Capture live data for immediate processing and action.
  • Metadata Mapping: Maintain references to enterprise data without physically moving it.

Identity & Context Layer


  • Identity Resolution: Automatically unify customer profiles across all channels and devices. 
  • Contextual Personas: Dynamically build personas using behavioral, transactional, and engagement data. 
  • Segmentation: Instantly create segments for targeting, personalization, and analysis. 

Model Layer


  • Open AI Integration: Connect and orchestrate various AI models (LLMs, specialized ML, etc.). 
  • Fine-Tuning & LoRA: Adapt large models to specific domains or business needs for more accurate outputs. 
  • Generative Flexibility: Support both general-purpose AI tasks and highly specialized use cases.

Agentic Intelligence Workforce Layer


  • Agentic Workflows: Build marketing and sales automation “agents” that execute tasks end-to-end. 
  • Operational Automation: Automate marketing ops, data management, and analytics workflows. 
  • Intelligent Actions: Agents leverage identity, context, and model insights to take real-time actions.

Application & CX Layer


  • Customer-Facing Solutions: Build personalized websites, chatbots, loyalty programs, and more.

Awards & Recognition

Enterprise-Grade Data Security & Compliance

Boost Engagement with Partners & Influencers.
Maximize customer conversations with FirstHive.

AI-Based Identity Building: A 360° Customer View

FirstHive’s AI-driven identity resolution unifies fragmented data into accurate, enriched profiles for precise targeting across users, households, and enterprises.

Composable CDP with Seamless Scalability

FirstHive’s Composable CDP offers flexible deployment, schema-free data ingestion, and real-time activation for advanced analytics and decision-making.

Powering the Future of AI-Driven Marketing

FirstHive’s CDP builds a strong AI foundation with clean, unified data, enabling real-time personalization, cross-team AI synergy, and future-ready integration.

Enterprise-Grade Data Security & Compliance

FirstHive ensures enterprise-grade security, governance, and compliance with global standards, empowering businesses to manage data privacy and build trust.

Our Customers

750+ Connectors

We partner with platforms, solution providers, and agencies,
to ensure optimal value to users on FirstHive.

Have questions? We're here to help!
Email us at [email protected]