Unlock your Data to Power Experiences
and Drive Growth

Data Ingestion & Normalization

Identity
Resolution​

Real-time Personalization

CDP+AI Decision Intelligence

Unified, Global CX & Loyalty Platform

FirstHive CDP has built-in AI/ML capabilities, spanning across Data Ingress,
Data normalization/prep, Data activations and Data Enrichment​ Futuristic
vision with Model marketplace (Beta Phase) ​

Supercharge your data by effortlessly ingesting over 750 diverse streams in real time, capturing
every touchpoint to create a unified, 360-degree view. Harness the power of our proprietary
machine learning technology and advanced normalization capabilities to turn raw data into
trusted insights, fueling hyper-personalized experiences at scale.

Unify real-time customer interactions with your data leveraging our proprietary AI and ID
resolution technology to unlock trusted insights and create impactful experiences. Empower
your teams to deliver personalized, data-driven engagement at scale across every
platform, ensuring seamless 1:1 connection that truly resonates.

Enterprise-ready technology to supercharge your digital experiences with a full range of digital
and offline marketing tools designed for hyper-personalization at scale. Deliver real-time, tailored
multi-channel journeys for both B2B and B2C customers, enhance customer engagement, drive
loyalty, and empower sales and marketing teams to work smarter, not harder.

An AI-powered platform that streamlines loyalty programs, integrating
marketing tools, customer data, and personalized campaigns across
channels to boost engagement, enhance retention, and drive long-term
loyalty with a seamless, data-driven experience.

Transform your customer data with AI-driven insights! Analyze behaviors,
uncover growth opportunities, and create personalized experiences. Sync
AI-powered findings with your tools to make smarter decisions, optimize
campaigns, and foster deeper customer connections.

FirstHive Difference

Data sources unified, including 50+ e-commerce and 100+ offline sources
500 +
Countries integrated FH CDP solutions.
5 +
Securely managing unique consumer records
50 M+
Events processed annually
10 B+

AI-First Approach that Unifies and Activates Data in Real-Time

Composable Data Layer


  • Flexible Composability: Choose from fully hosted by FirstHive, a hybrid model, or external hosting (Snowflake/AWS).
  • Zero Copy: Keep data where it is or replicate only what you need; no forced data duplication.
  • Real-Time Streaming: Capture live data for immediate processing and action.
  • Metadata Mapping: Maintain references to enterprise data without physically moving it.

Identity & Context Layer


  • Identity Resolution: Automatically unify customer profiles across all channels and devices. 
  • Contextual Personas: Dynamically build personas using behavioral, transactional, and engagement data. 
  • Segmentation: Instantly create segments for targeting, personalization, and analysis. 

Model Layer


  • Open AI Integration: Connect and orchestrate various AI models (LLMs, specialized ML, etc.). 
  • Fine-Tuning & LoRA: Adapt large models to specific domains or business needs for more accurate outputs. 
  • Generative Flexibility: Support both general-purpose AI tasks and highly specialized use cases.

Agentic Intelligence Workforce Layer


  • Agentic Workflows: Build marketing and sales automation “agents” that execute tasks end-to-end. 
  • Operational Automation: Automate marketing ops, data management, and analytics workflows. 
  • Intelligent Actions: Agents leverage identity, context, and model insights to take real-time actions.

Application & CX Layer


  • Customer-Facing Solutions: Build personalized websites, chatbots, loyalty programs, and more.

Awards & Recognition

Enterprise-Grade Data Security & Compliance

Boost Engagement with Partners & Influencers.
Maximize customer conversations with FirstHive.

AI-Based Identity Building: A 360° Customer View

FirstHive’s AI-driven identity resolution unifies fragmented data into accurate, enriched profiles for precise targeting across users, households, and enterprises.

Composable CDP with Seamless Scalability

FirstHive’s Composable CDP offers flexible deployment, schema-free data ingestion, and real-time activation for advanced analytics and decision-making.

Powering the Future of AI-Driven Marketing

FirstHive’s CDP builds a strong AI foundation with clean, unified data, enabling real-time personalization, cross-team AI synergy, and future-ready integration.

Enterprise-Grade Data Security & Compliance

FirstHive ensures enterprise-grade security, governance, and compliance with global standards, empowering businesses to manage data privacy and build trust.

Our Customers

750+ Connectors

We partner with platforms, solution providers, and agencies,
to ensure optimal value to users on FirstHive.

Have questions? We're here to help!
Email us at [email protected]