WHAT YOU’LL DO

Co-Create the Partner Sales Model

• Sit alongside FirstHive’s India sales team to jointly define what a high-performing partner motion looks like — ideal partner profiles, deal structures, co-sell workflows, and enablement frameworks
• Work with sales leadership to map where partners can complement direct sales: covering segments, verticals, or geographies where a partner-led approach creates more leverage
• Help establish the rules of engagement between direct and partner channels — ensuring both sides collaborate rather than compete
• Contribute to building the foundational tools of the partner capability: onboarding materials, partner pitch decks, co-sell playbooks, and deal registration processes
• Provide regular feedback from partner conversations back into the sales team — sharing what is working, what is not, and what the market is telling you

Partner Acquisition

• Identify, prospect, and sign the right partners in India — Consulting Firms, Resellers, System integrators, Digital Agencies
• Run the full partner acquisition cycle independently: mapping the landscape, building relationships, pitching the First Hive partnership opportunity, negotiating terms, and onboarding
• Develop and articulate a compelling partner value proposition — making the commercial case for why partnering with FirstHive is a meaningful growth opportunity for the right organisations
• Maintain a live pipeline of prospective partners with clear prioritisation, progress tracking, and weekly reporting to leadership
• Represent FirstHive at relevant industry events, MarTech forums, and partner ecosystem gatherings in India

Partner Sales & Revenue Activation

• Own the partner revenue number in India — partner-sourced pipeline, deal conversion rate, and closed ARR through the partner channel
• Enable signed partners to sell confidently: run product training sessions, build vertical-specific collateral, conduct demo certifications, and create joint go-to-market plans
• Be active in co-sell deal cycles — join partner-led calls and customer meetings, support demos, handle objections, and help close deals
• Run structured partner business reviews to track pipeline health, unblock stalled deals, and plan the next quarter’s joint activity
• Escalate high-value or complex deals that benefit from additional involvement from FirstHive’s sales leadership or technical teams

WHO YOU ARE

You are a builder. You are energised by the blank page, not intimidated by it. You want to point at something in three years and say — I made that

You are a learner with your ears to the ground – constantly learning about developments in the space that can make a difference to both the partners and the customers they serve

You have an extremely high Action Bias

Experience

• 5–8 years in partner sales, channel development, or business development — ideally in a SaaS, data, analytics, or MarTech environment
• Demonstrable experience on both sides of the partner mandate: signing new partners AND generating revenue through them — not one without the other
• Familiarity with India’s technology partner and SI landscape — you know who the relevant players are in data, digital, and marketing technology
• Experience working in close collaboration with a direct sales team — you understand how partner and direct motions need to complement each other
• Track record of hitting targets as a sole contributor, without the support of a large team or established programme

  Mindset & Skills

• Collaborative by instinct — you are most comfortable building alongside others, not in isolation, and you bring the sales team along with you rather than operating as a separate function
• Strong commercial judgement — able to evaluate partner fit, structure deal economics, and negotiate agreements that work for both sides
• Clear, confident communicator — able to explain FirstHive’s AI and CDP value proposition to technical architects and marketing directors alike
• Operationally sharp — you track your pipeline meticulously, surface the right signals to leadership early, and follow through on commitments
• Comfortable with ambiguity — you do not need a process to exist before you start; you create the process by doing the work

NICE TO HAVE

• Understanding of the Customer Data Platform (CDP) category or the broader India MarTech and data stack landscape
• Existing relationships with India-based SIs, digital agencies, or data consultancies relevant to FirstHive’s target verticals (retail, BFSI, telco, e-commerce)
• Experience in an early-stage or Series A / B startup — you have operated in environments where you had to build process and execute simultaneously
• Exposure to AI or ML-driven SaaS products and how to position them to enterprise marketing, data, or technology teams

About the Role

Design and build the data infrastructure, frameworks, and tooling that power the CDP platform. You build the systems that DataOps runs — connector frameworks, schema mapping engines, transformation pipelines, data quality tooling. You think in terms of “how do I solve this for all clients” not one client.

What You Will Do

• Design and build pluggable connector framework for client data sources (databases, APIs, file feeds, event streams)
• Build automated schema mapping and detection tools to accelerate client onboarding
• Architect the transformation layer — cleaning, deduplication, normalization, enrichment as composable modules
• Build data quality framework — profiling, validation gates, anomaly detection, lineage tracking
• Design efficient data models for Snowflake and BigQuery — partitioning, clustering, materialization, cost-aware query patterns
• Build schema evolution handling — graceful adaptation when client source schemas change
• Design metadata layer — schema definitions, mapping rules, transformation logic per client
• Optimize stored procedures and transformation jobs for analytical workloads

Must-Have

• 4+ years building data systems (not just running them)
• Strong SQL — complex queries, window functions, performance and cost optimization
• Experience building data pipelines with Python, Spark, or similar
• Snowflake or BigQuery at architecture level — data modeling, performance tuning, cost optimization
• Kafka or similar for real-time ingestion
• Experience building reusable frameworks/tooling, not one-off scripts
• Data modeling — star schema, SCD, event sourcing, EAV patterns
• Workflow orchestration — Airflow, dbt, or similar

About the Role :

• Define the AI/ML strategy and roadmap for the CDP, aligned with product and business goals
• Build and lead the Data Science team — hire, mentor, and grow AI/ML talent
• Design and build AI-powered automation for client data onboarding and schema mapping — reducing manual effort and accelerating time-to-value
• Develop customer segmentation, clustering, and look-alike modeling capabilities
• Build predictive models for customer behaviour — churn prediction, conversion propensity, next-best-action recommendations
• Design NLP-powered capabilities for natural language querying and automated insight generation
• Develop identity resolution and entity matching algorithms to unify customer profiles across data sources
• Own the full model lifecycle — training, evaluation, deployment, monitoring, and retraining in production
• Integrate AI/ML models into the core platform and client-facing applications
• Collaborate with engineering teams to ensure clean, structured data pipelines for model training and feature engineering
• Work with client-facing engineers to understand real-world use cases and translate them into AI solutions
• Partner with Product Management to identify high-impact AI opportunities and prioritize the roadmap

• 10+ years in data science / ML engineering, with 3+ years in a lead or architect role
• Deep expertise in building and deploying production ML systems — not just research or notebooks
• Strong experience with LLMs and AI agents — RAG, prompt engineering, agentic frameworks
• Proficiency in Python, with hands-on experience in ML frameworks (PyTorch, TensorFlow, scikit-learn)
• Experience building NLP systems — text classification, entity extraction, semantic search, embeddings
• Strong understanding of data engineering fundamentals — feature stores, data pipelines, data quality
• Experience with model deployment and serving in production environments
• Experience with vector databases and retrieval-augmented generation (RAG) patterns
• Proven ability to build and lead a small, high-impact team
• Strong communication skills — ability to translate AI capabilities into business outcomes for non-technical stakeholders

• Experience in CDP, MarTech, AdTech, or customer analytics platforms
• Knowledge of customer identity resolution — probabilistic and deterministic matching techniques
• Experience with customer segmentation, attribution modeling, or recommendation systems at scale
• Background in working with enterprise clients in regulated industries
• Experience with cloud-based ML platforms (SageMaker, Vertex AI, or similar)
• Familiarity with data warehouses (Snowflake, BigQuery) and streaming systems (Kafka)

What is the role?

FirstHive is seeking a dynamic and technically proficient PreSales Consultant to join our growing team. As a Pre Sales Consultant, you will serve as the crucial bridge between our sales organization and prospective clients, translating complex business requirements into compelling solution demonstrations of our Customer Data Platform. You will be responsible for understanding prospect needs, crafting contextual demonstrations, and showcasing how FirstHive’s CDP capabilities can drive business value and ROI for enterprise clients.

Key Responsibilities

Client Engagement & Discovery

• Conduct in-depth discovery sessions with prospects to understand their business objectives, challenges, and technical requirements
• Map prospect requirements to FirstHive CDP capabilities and identify potential use cases that demonstrate clear business value
• Collaborate with sales teams to qualify opportunities and develop strategic approach for technical engagements
• Build strong relationships with key stakeholders including CMOs, CDOs, IT leaders, and data teams

Solution Design & Demonstration

• Prepare and deliver compelling, contextual product demonstrations tailored to specific prospect requirements and industry verticals
• Design customized solution architectures that showcase FirstHive CDP’s integration capabilities, data unification features, and analytics strengths
• Showcase platform capabilities including identity resolution, customer 360 views, segmentation, activation, and analytics
• Conduct proof of concept (POC) exercises and pilot programs to demonstrate tangible business outcomes

Presentation & Pitch Development

• Create comprehensive solution decks and presentations that articulate value propositions aligned to prospect pain points
• Deliver executive-level presentations and technical deep-dives to audiences ranging from C-suite to technical teams
• Develop industry-specific collateral and use case libraries that can be leveraged across multiple engagements

RFP & Proposal Management

• Lead technical responses to RFPs, RFIs, and RFQs, ensuring accuracy and alignment with prospect requirements
• Collaborate with product, engineering, and professional services teams to validate solution feasibility and implementation approach
• Contribute to competitive analysis and positioning to differentiate FirstHive CDP in the marketplace

Pricing & Commercial Support

• Prepare detailed pricing proposals and commercial structures based on prospect requirements and deployment models
• Work with sales leadership to structure deals that maximize value for both the client and FirstHive
• Articulate total cost of ownership (TCO) and return on investment (ROI) to support business case development

Cross-Functional Collaboration

• Partner with product management to provide market feedback and influence product roadmap based on prospect requirements
• Collaborate with implementation teams to ensure smooth handoff from sales to delivery
• Contribute to the development of pre-sales best practices, methodologies, and enablement materials

Primary Skills & Experience

• Bachelor’s degree in Computer Science, Engineering, Business, Marketing, or related field
• 5+ years of experience in pre-sales, solution consulting, or technical sales roles within B2B SaaS or enterprise software
• Strong understanding of Customer Data Platforms, marketing technology, or customer experience platforms
• Experience with data integration concepts, APIs, identity resolution, and customer data management
• Demonstrated ability to conduct product demonstrations and deliver compelling presentations to diverse audiences
• Proven track record of supporting complex enterprise sales cycles from discovery through close
• Excellent communication skills with ability to explain technical concepts to both technical and non-technical stakeholders
• Strong analytical and problem-solving abilities with attention to detail

Preferred Qualifications

• MBA or advanced technical degree
• Previous experience with CDP platforms such as Segment, Tealium, Adobe Real-Time CDP, Treasure Data, or Marketing Automation platforms like Clevertap, Resulticks, WebEngage, moEngage, or similar
• Knowledge of data privacy regulations (GDPR, CCPA) and compliance frameworks

Travel Requirement: Yes as required by client.

What is the role?

As Cloud Ops Lead, your role would encompass a wide range of responsibilities and require a deep understanding of both technical and team management aspects.

Key Responsibilities

• Key Responsibilities:
  • Manage and maintain cloud infrastructure (preferably AWS/Azure) including networking (VPC, VPN, NAT, routing).
  • Administer and monitor Kubernetes clusters (EKS/AKS), ensuring high availability and security.
  • Implement infrastructure automation using Terraform or equivalent IAC tools.
  • Configure and manage system observability (Prometheus, Grafana, Node Exporter, Kafka Exporter).
  • Integrate security and quality gates into CI/CD workflows (SAST, DAST, code coverage).
  • Ensure robust logging, alerting, and uptime monitoring across zones and services.
  • Optimize infrastructure for cost, performance, and scalability.
  • Enforce security best practices at infrastructure and network levels (TLS, firewalls, IAM).

  Required Skills:

  • 4–6 years of experience in cloud infrastructure management (AWS/Azure).
  • Strong experience with Kubernetes (deployment, scaling, networking, RBAC).
  • Proficiency with monitoring tools (Prometheus, Grafana) and Linux OS (Ubuntu / Linux).
  • Experience managing cloud-native components like Kafka, MongoDB, Scylla / Cassandra, and MySQL RDS (8.4).
  • Understanding of CI/CD pipelines and secure container management.
  • Strong scripting in Bash, Python

In Summary

Overall, you would be a professional capable of providing strategic direction, technical expertise, and leadership to ensure the ongoing success and reliability of the organization’s offerings.

What is the role?

We are seeking a dynamic and experienced Finance Manager to join our team at FirstHive. As a Finance Manager, you will be responsible for overseeing all financial activities, providing strategic financial guidance to senior management, and ensuring the financial health and integrity of the organization. This role requires strong leadership skills, financial acumen, and the ability to thrive in a fast-paced, rapidly evolving Saas environment.

Key Responsibilities

Financial Reporting and Compliance:

• Prepare monthly, quarterly, and annual financial statements in accordance with statutory requirements.
• Ensure compliance with all regulatory requirements and financial reporting standards.
• Coordinate with external auditors and tax advisors during audits and tax filings.

Cash Flow Management:

• Manage cash flow, including forecasting cash needs and optimizing cash utilization.
• Implement and maintain effective cash management policies and procedures.
• Monitor banking activities and ensure adequate liquidity for operational requirements.

Financial Operations:

• Oversee day-to-day accounting operations, including accounts payable, accounts receivable, and payroll.
• Review and approve financial transactions and journal entries.
• Implement and maintain robust internal controls to safeguard company assets and ensure accuracy of financial records.

Strategic Financial Planning:

• Provide financial insights and analysis to support strategic decision-making.
• Evaluate potential investment opportunities and assess their financial viability.
• Collaborate with cross-functional teams to drive business growth and profitability.

Financial Risk Management:

• Identify and assess financial risks, and develop strategies to mitigate them.
• Monitor market trends and economic indicators to anticipate potential risks and opportunities.
• Implement risk management policies and procedures to protect company assets and optimize financial performance.

Preferred Qualifications, Skills & Experience

• CA
• Proven experience (5+ years) in financial management, preferably in a Saas or technology company.
• Strong understanding of financial principles, practices, taxation, GST and regulations.
• Advanced proficiency in financial modeling, analysis, and reporting.
• Excellent communication and interpersonal skills, with the ability to effectively interact with senior management, investors, and external stakeholders.
• Demonstrated leadership ability and experience managing a team.
• Strategic mindset with the ability to think analytically and drive results.
• Detail-oriented with a commitment to accuracy and integrity.
• Ability to thrive in a fast-paced, entrepreneurial environment and adapt to change.
• Proficiency in financial software and tools, such as Tally and Excel.

What is the role?

The role is responsible for generating and qualifying leads for the sales team.

Key Responsibilities

Prospecting and Lead Generation:

• Research and identify potential customers within our target market using various tools and techniques.
• Utilize outbound prospecting methods such as cold calling, email outreach, and social selling to engage with prospects and generate new leads.

Qualification and Discovery:

• Conduct initial conversations with prospects to understand their business needs, challenges, and goals.
• Qualify leads based on predefined criteria to determine their potential fit for our products or services.

Relationship Building:

• Build and nurture relationships with prospects through ongoing communication and follow-up.
• Provide value to prospects by sharing relevant insights, resources, and information about our solutions.

Sales Support and Collaboration:

• Collaborate with Account Executives to transition qualified leads and opportunities, ensuring a smooth handoff and alignment on account strategy.
• Assist in scheduling meetings, demos, and other sales activities to move opportunities through the sales pipeline.

Pipeline Management and Reporting:

• Maintain accurate and up-to-date records of prospect interactions and sales activities in our CRM system.
• Monitor and track key metrics such as lead conversion rates, pipeline growth, and revenue targets.

Preferred Qualifications, Skills & Experience

• Bachelor’s degree in Business Administration, Marketing, or related field preferred.
• Previous experience in sales, customer service, or a related field is a plus but not required.
• Excellent communication and interpersonal skills, with the ability to engage with prospects and build rapport.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
• Results-oriented mindset with a desire to meet and exceed sales targets and objectives.
• Enthusiasm for learning and a willingness to adapt and grow in a fast-paced environment.
• Familiarity with CRM software and sales prospecting tools is a plus.

About the Role

We are looking for a Cloud Architect to lead our Cloud Infrastructure team and own the reliability, scalability, security, and cost optimization of our CDP platform across all client environments. You will be a hands-on technical leader who sets the architectural direction for cloud infrastructure while managing a small, high-impact team.

This is a leadership hire — you will report directly to the VP Engineering and be accountable for infrastructure that processes billions of customer events monthly for enterprise clients in regulated industries.

What You Will Do

• Define and own the cloud architecture strategy across AWS, GCP and Azure
• Manage and mentor a team of 2 DevOps engineers, growing the team as needed
• Design and maintain infrastructure-as-code (Terraform, CloudFormation) for all environments — development, staging, production, and client-specific
• Implement and manage CI/CD pipelines using GitLab CI/CD serving all engineering teams
• Own the monitoring and observability stack — alerting, dashboards, incident response, and SLAs
• Manage Kubernetes and container orchestration across all environments
• Drive cloud cost optimization — target 20%+ annual reduction through RI planning, spot instances, right-sizing, and architectural improvements
• Ensure security compliance — access management, encryption, audit trails for regulated industries
• Design and maintain multi-tenant infrastructure for client isolation
• Own disaster recovery, backup strategies, and business continuity planning
• Own and operate Kafka clusters — broker management, topic configuration, consumer group monitoring, performance tuning, and scaling
• Manage MongoDB infrastructure — replica sets, sharding, backup, performance optimization, and capacity planning
• Manage storage infrastructure across both clouds — object storage, block storage, database storage, lifecycle policies, and cost optimization
• Collaborate with data platform teams on analytical database infrastructure (Snowflake, BigQuery) and integration with streaming pipelines
• Support client-facing engineers with environment provisioning, scaling, and performance troubleshooting
• Provision compute resources for data science model training

What You Bring (Must-Have)

• 10+ years in cloud infrastructure / DevOps, with 3+ years in an architect or lead role
• Deep expertise in AWS (EC2, EKS, RDS, S3, Lambda, CloudWatch, IAM, VPC) and GCP (GCE, GKE, Cloud Storage, BigQuery, IAM)
• Deep expertise in Kafka — cluster deployment, broker tuning, partition management, consumer lag monitoring, scaling strategies, and production troubleshooting
• Deep expertise in MongoDB — replica set architecture, sharding, backup/restore, performance profiling, index optimization, and capacity planning
• Deep expertise in Kubernetes — cluster lifecycle management, pod scheduling, resource limits, networking (Ingress, Service Mesh), RBAC, and troubleshooting production issues
• Strong experience with storage architecture — object storage (S3, GCS), block storage (EBS, Persistent Disks), database storage optimization, lifecycle management, and cross-cloud storage strategies
• Strong experience with CI/CD using GitLab — pipeline design, multi-environment deployments, artifact management, GitLab Runner management, and integration with Kubernetes
• Infrastructure-as-code (Terraform preferred) — multi-cloud provisioning, state management, modular design
• Monitoring and observability tools (Prometheus, Grafana, DataDog, or ELK stack)
• Experience with cost optimization at scale — RI planning, spot/preemptible instances, right-sizing, architectural cost decisions across AWS and GCP
• Security-first mindset — experience with compliance frameworks relevant to regulated industries
• Experience managing and mentoring a team of 2–5 engineers
• Strong communication skills — ability to work with data engineers, product engineers, and client-facing teams

What is FirstHive? 

FirstHive is a USA-headquartered company with operations and customers across the US, India, and ASEAN. It is a premier global Customer Data Platform – a tool for consumer marketing enterprises to consolidate all their opt-in first-party consumer data. 

FirstHive’s CDP delivers a disproportionate jump in ROI for consumer companies. We are the world’s first CDP to use Machine Learning to build Unified Customer Identities by ingesting data from across all sources of customer interactions and customer transactions (viz. ERP, CRM, Website, Social, PoS, mobile app, voice, customer care, etc.). FirstHive’s AIML layer then enables organizations to enrich their customer experience, through predictive recommendations & 360-degree customer engagement.   

FirstHive is a highly recognized name in the CDP ecosystem, winning multiple awards & recognition. FirstHive is led by a high-powered, expert leadership team planning collectively over 80 years across Marketing, Product, Engineering & Data Sciences. FirstHive has a presence in the USA & Asia.  

Role – Technical Account Manager

Location – Mumbai /Gurgaon

Do you want to be part of a fast-growing technology startup that is selling into the world’s top organizations? Come join us at the FirstHive t Technical Account Management Team (TAM). Through collaboration with the client, the Product team, and Professional Services, the TAMs develop thoughtful solutions that help our clients connect with their customers in new ways. This unique perspective creates an opportunity for the SE to interact with the entire customer lifecycle.  

TAMs use deep technical expertise to promote and tailor software offerings to potential customers. They showcase product capabilities and address complex technical inquiries from clients. They foster ongoing client relationships by understanding the hurdles clients face and helping them solve them, by coordinating with the internal Delivery, Devops, Dataops, Infosec, Product, and other teams.  

The TAM must have a strong desire to demonstrate their technical and client management skills, including the ability to proactively understand business requirements, develop a technical strategy, configure, and successfully demonstrate the solutions that address these requirements and provide business value.

Responsibilities

• Work directly with key business and IT stakeholders, Product Owners and Business Analysts within and across the teams to confirm requirements, consider design alternatives, facilitate discussions and ultimately drive requirements and contract definitions.
• Plan and monitor multiple client project deliverables to meet required deadline
• Create technical solutions, and clearly communication with both Clients and internal teams + developers
• Analyze functional & technical requirements while delivering the following artifacts as needed: user stories, use cases, data dictionary, API format, storyboards/wireframes, test scenarios, time estimation etc.
• Define systems capabilities to create product enhancements that meet the client’s needs.
• Act as a liaison among stakeholders to understand the structure, policies, and operations of an organization, and to recommend solutions to enable the organization to achieve its goals.
• Assisting in testing product and software solutions to ensure successful deployments.
• Own customer sentiment for assigned accounts by monitoring health, anticipating risks, driving corrective actions, and managing escalations effectively
• Identify and drive upsell and expansion opportunities by understanding client goals, usage patterns, and unmet needs; collaborate with Sales to support renewals, scope extensions, and revenue growth initiatives.
• Maintain a clear account growth plan with adoption milestones, usage insights, and expansion triggers to ensure consistent account development.
• Conduct regular business reviews focused on value delivered, product roadmap alignment, risk management, and opportunities for increased product adoption.
• Coordinate with internal teams across Product, Engineering, Solutions, and Support to ensure seamless delivery and customer satisfaction.

Primary Skills & Experience:

• BE/B.Tech in IT or CSE, BCA or MCA. MBA optional.
• Minimum 4-8 years of relevant experience in Technical solutioning, Technical Account management, or Technical Product management role in a client facing function
• 3+ years of working experience with integration between applications, on data integration initiatives & requests, collecting and understanding requirements, proposing solutions, data maps & data diagrams, Impact & Gap Analysis
• Hands on experience in Business Requirement Document (BRD), Functional Requirement
• Document (FSD), user stories, Solution documents, etc.
• Excellent communication skills, able to give client demos to large groups and field questions on the fly
• Postman, JIRA, Databases, MS Office, ChatGPT or other LLMs
• Preferred but not required – CDP/Martech experience, MySQL, JS, MDM

Other Skills:

• Demonstrated ability in taking a logical, analytical approach and innovative approach to problem- solving with an eye for detail
• Experience & exposure in working with different global teams and business groups
• Self-motivated individual who is able to deliver with minimal supervision, whilst also working effectively as part of a team
• Excellent Customer Management Skills and Ability to handle multiple projects
• Make sound decisions
• Handle multiple competing priorities
• Ability to regularly learn and adopt new technology
• Ability to collaborate with technical and non-technical teams
• Excellent verbal and written ability in English

Why work with us? 

• Opportunity to work with a fast-growing global B2B SaaS startup  
• Great growth opportunities and competitive, best-in-class remuneration.  
• A team of colleagues fuelled by collaboration and a company deeply committed to integrity and responsibility. 

Responsibilities: Experience with the system development lifecycle, such as gathering and refining requirements, data analysing and data profiling, designing and implementing solution, handling sensitive data sets, production deployment, troubleshooting and data conversion, etc.

• Create and maintain optimal data pipelines using ETL tools like Pentaho, Streamsets.
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using big data technologies.
• Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Work with stakeholders including the internal teams to assist with data-related technical issues, support their data infrastructure needs, to strive for greater functionality in our data systems.
• Being vigilant round-the-clock to provide post-implementation support
• To provide training, troubleshoot and upgrade the system as the need arises
• Responsible for identifying the performance bottlenecks and providing the solution for implementing the same.
• Should have strong analytical skills

Qualifications Bachelor’s degree in computer science or a related technical discipline.