Sales Development Representative (SDR)

What is the role?

The role is responsible for generating and qualifying leads for the sales team.

Key Responsibilities

Prospecting and Lead Generation:

  • Research and identify potential customers within our target market using various tools and techniques.
  • Utilize outbound prospecting methods such as cold calling, email outreach, and social selling to engage with prospects and generate new leads.

Qualification and Discovery:

  • Conduct initial conversations with prospects to understand their business needs, challenges, and goals.
  • Qualify leads based on predefined criteria to determine their potential fit for our products or services.

Relationship Building:

  • Build and nurture relationships with prospects through ongoing communication and follow-up.
  • Provide value to prospects by sharing relevant insights, resources, and information about our solutions.

Sales Support and Collaboration:

  • Collaborate with Account Executives to transition qualified leads and opportunities, ensuring a smooth handoff and alignment on account strategy.
  • Assist in scheduling meetings, demos, and other sales activities to move opportunities through the sales pipeline.

Pipeline Management and Reporting:

  • Maintain accurate and up-to-date records of prospect interactions and sales activities in our CRM system.
  • Monitor and track key metrics such as lead conversion rates, pipeline growth, and revenue targets.

Preferred Qualifications, Skills & Experience

  • Bachelor’s degree in Business Administration, Marketing, or related field preferred.
  • Previous experience in sales, customer service, or a related field is a plus but not required.
  • Excellent communication and interpersonal skills, with the ability to engage with prospects and build rapport.
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
  • Results-oriented mindset with a desire to meet and exceed sales targets and objectives.
  • Enthusiasm for learning and a willingness to adapt and grow in a fast-paced environment.
  • Familiarity with CRM software and sales prospecting tools is a plus.