What You Will Be Doing

• Responsible for both short-form and long-form content writing for marketing, such as web page copy, blog posts, meta-descriptions, Whitepapers, E-Books, Product Use Case documents, Webinar presentation, Podcast scripts, and more.
• Leverage FirstHive messaging, positioning, and value propositions in every piece of content.
• Work closely with product, marketing, and design teams to create engaging web page copy, case studies, infographics, and sales collaterals.
• Collaborate with sales and product marketing on sales enablement content including case studies and data-driven blog posts about our products and solutions.
• Collaborate with the growth marketing team on content distribution, content optimization, and SEO

Experience

• 5-8 years of experience in content writing and marketing in IT, SaaS, MarTech or comparable industry that is heavily reliant on technology.
• Hands-on experience using SEO, HTML, and web traffic metrics.
• Research effective long-tail as well as head keywords using tools like Moz.
• Experience using Google Analytics.
• Extensive experience with CMS tools such as WordPress.
• How to do a comparative analysis of copy, and pick up the good and the bad.
• Preferably some experience with marketing automation and lead nurturing campaigns.
• Detail orientated.
• Can work with multiple stakeholders and manage project timelines.
• Ability to use American English as a communication standard.

FirstHive Tech Corporation

Imagine working on a cutting-edge MarTech product that helps Large B2C Enterprise Marketer achieve their Customer Experience goals. Where every single team member is a critical voice in the decision-making process. Welcome to FirstHive, an organization where you are given an opportunity to create your legacy, and so much more.

Everyone on our team has a meaningful impact on product features, customer engagement, and customer experience. We are looking for new team members across a variety of job functions including software engineering/development, marketing, content, and more. Come join us as we accelerate into the growth phase in the coming year.

You will be responsible for designing & driving acquisition & retention campaigns and strengthening the inbound marketing funnel. Your mission is to help FirstHive scale globally especially in its target markets US & APAC. You will work cross-functionally across Sales, Product, and Account Management teams to drive the growth of FirstHive. Success in this role requires strategic and analytical thinking in this space, where you will build ambitious plans and test white space opportunities. Overall, you will be entrepreneurial, push boundaries and execute breakthrough campaigns.

Come. Innovate with the FirstHive team!

Key Responsibilities

• Own strategy, execution, and performance of Acquisition and Retention campaigns, including all messaging and execution. 
• Identify opportunities and represent the view of the market by conducting industry research, including deep quantitative, qualitative, and competitive analysis
• Oversee go-to-market efforts globally to support product penetration and scaled adoption
• Ensure optimal dissemination of existing content
• Generate and own the MQL funnel for the organization
• Partner with the Product Management, Media Partnerships, Engineering, Sales and other key teams

Basic Qualifications

• Experience building, executing and scaling cross-functional marketing programs from concept to completion in an entrepreneurial, high-expectation environment
• 3+ years of professional non-internship marketing experience in SAAS companies
• Experience working on or with paid Marketing/ Social Media teams for an Digital Marketing Company
• Experience using data and metrics to measure impact and determine improvements
• Exceptional analytical and quantitative skills, with a natural curiosity to measure, test, learn and iterate in order to get the best results possible. Should be able to prove what is –or isn’t—working
• Experience driving global programs across multiple markets
• Strong leadership and communication skills to drive recommendations, articulate Tradeoffs and communicate plans to senior executives
• High attention to detail, across both business and technical domains

Preferred Qualifications

• Quantitative analytical experience and strong communication skills
• Demonstrated experience and curiosity for technical concepts
  

FirstHive Tech Corporation

Imagine working on a cutting-edge MarTech product that helps Large B2C Enterprise Marketer achieve their Customer Experience goals. Where every single team member is a critical voice in the decision-making process. Welcome to FirstHive, an organization where you are given an opportunity to create your legacy, and so much more.

Everyone on our team has a meaningful impact on product features, customer engagement, and customer experience. We are looking for new team members across a variety of job functions including software engineering/development, marketing, content, and more. Come join us as we accelerate into the growth phase in the coming year.

You will be responsible for designing & driving acquisition & retention campaigns and strengthening the inbound marketing funnel. Your mission is to help FirstHive scale globally especially in its target markets US & APAC. You will work cross-functionally across Sales, Product, and Account Management teams to drive the growth of FirstHive. Success in this role requires strategic and analytical thinking in this space, where you will build ambitious plans and test white space opportunities. Overall, you will be entrepreneurial, push boundaries and execute breakthrough campaigns.

Come. Innovate with the FirstHive team!

Key Responsibilities

• Understand the functionality of the application and scope of work.
• Understand system components, how they interact with one another, and perform different types of testing, including functional, system, regression, and acceptance testing.
• Execute test plans with attention to detail using both manual and automated testing.
• Create and maintain a repository of automated test scripts and test suites.
• Defect reporting and tracking, triaging
• Write code using the automation test tool scripting language and also perform manual testing.
• Maintain data pool for automated and manual tests.
• Assist Test Lead in preparing all status reports, test plans, test cases, and other documentation related to testing.
• Adhering to quality standards/process and time schedules provided.

Preferred Qualifications, Skills & Experience

• Bachelor’s degree or equivalent qualification.
• 6+ years of QA experience with a specific focus in data and analytics related enterprise software systems doing manual /automated testing, especially for BI, ETL, and transactional systems

• Experience with automation test tools like QTP, Selenium, etc. Any QA certifications is highly desired

• Familiarity with MySQL or any other RDBMS databases.
• Good SQL knowledge, writing SQL queries
• Experience in API testing and API automation
• Familiarity with QA processes including test plan/test cases creation, execution, bug tracking, investigation, and triaging
• Knowledge of release management and deployment workflow processes.
• Understanding of Customer Data Platform
• Demonstrate track record in delivering innovative and high-quality working based on broad objectives and with minimal hand-holding
• Ability to collaborate with subject matter experts to research software products, understand requirements, determine functionality and design features, and communicate effectively to the user
• Excellent communication skills and impeccable attention to detail
• Strong writing and editing skills.
• Strong technical skills, with the ability and enthusiasm to quickly learn how the system works.
• Skilled in time management, able to meet tight deadlines with multiple deliverables
• Knowledge of cloud computing.
• Knowledge of cloud services like AWS and AZURE.
• Knowledge of emerging technologies such as Machine Learning, Data Science.

Key Responsibilities

• Gathers business requirements and participates in product definition and feature prioritization
• Contributes to the design and architecture of new or re-engineered software environments
• Prepares written software specifications for complex products from architectural diagrams and documents
• Designing and Developing front-end and back-end applications and database architecture.
• Developing user interactions on web pages.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Ensuring applications are optimized for best speed and scalability
• Troubleshoots reliability, availability, and performance issues
• Troubleshoots, debug, and upgrade software
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages

Primary Skills 

• Solid knowledge of computer science fundamentals: algorithms, data structures, databases, distributed systems, operating systems, networking
• Knowledge of Design Patterns, SOLID OOPs, DDD, TDD, Microservice, Micro Frontend
• Proven experience as a Full Stack Developer and strong experience in Backend + Frontend 
• Expert in Typescript, Angular, Javascript, Express JS, MongoDB, React JS, Node JS, Redux
• Experience and deep skills in a level language like Java, Golang, Python
• Experience in working on Relation and non-Relation DBs (MySQL, Progress, MS SQL, Cassendra, MongoDB)
• Deep technical expertise in developing cloud-native microservices
• Expert in test-driven development (Backend + Frontend) 
• Knowledge of authentication methodologies and general security principles
• Understanding of API design (SOAP, REST, gRPC) 
• Developing secured, flexible and scalable APIs
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Ability to understand business requirements and translate them into technical deliverables
• Experience with SCRUM, Agile Development, and a good understanding of SDLC
• Cloud computing and containers – AWS, Azur, Docker, Kubernetes
• Experience with Continuous Integration
• Proficient understanding of code versioning tools, such as Git, GitLab
• Team spirit above personal results
• Prior experience in a fast-moving startup environment would be great. Worked at, and have helped scale, an early-stage startup

Job Responsibilities

• Mentor and lead a team of junior developers.
• Take up system analysis, design, documenting responsibilities and get it done in time. He/ she should be able to perform code analyzing and reading exercises for current and previous projects.
• The Team Lead will lead developers; Apart from this he will/ can be involved in the coding activities besides the team management role. All necessary support will be provided for smooth execution of projects. The Team Lead will keep a track and reviews on existing projects to identify bottlenecks, bugs, performance issues and involve the team to study and learn from existing projects.
• Must be able to advise ways and means to obtain performance metrics of applications and optimize applications.
• Must possess excellent attention to detail and be able to familiarize and quickly learn new Software/ framework/ languages/ technology with ease.
• Must be willing to learn new technologies
• Must be able to apply innovative thinking at work.

Required Experience and Skills

• Sound Knowledge of Object oriented concepts
• Hands-on experience in Core PHP is a must.
• Experienced candidate who has practically worked on E-commerce websites using the Core PHP.
• Building reusable and resalable products
• Optimizing MySQL Queries and databases to improve the performance.
• Communicating technical concepts to Project Managers, Clients, and other audiences of all technical levels in a team environment.
• Preference will be given if you hold working knowledge with one of these MVC frameworks like Codeigniter, Cake PHP, Yii, or Laravel.
• Experience on Web Services

Must Have Technology Skills

• FrontEnd : Angular, React, NodeJS
• Backend  – NodeJS,Python
• Cloud    – (AWS/Azure/GCP)
• Devops   – Container Technology, CI/CD
• Database – SQL,No-SQL

What is the role?

The successful candidate will be responsible for developing independently information development projects. You will collaborate with cross-functional teams to produce high-quality content and contribute to larger teams on projects as needed.

The Person

• A self-starter and has the ability to work independently and be self-motivated.
• Applies standards to the work of others to give information products a uniform voice.
• Able to excel in a fast-paced environment with multiple projects, technologies, changing requirements, and tight deadlines.
• Strong technical aptitude to grasp complex technologies.
• Strong analytical and structured thinking skills.
• Attention to detail and an eye for quality.
• Able to establish and maintain communication with subject matter experts and other project team members using excellent interpersonal skills.
• A team player with a great attitude and who has the ability to thrive in a collaborative atmosphere.

Key Responsibilities

• Work closely with project managers, engineering project teams, and other stakeholders to produce and maintain high-quality documentation product features, workflows and constraints.
• Collaborate with other stakeholders such as product strategy, management, sales and support, and marketing teams to produce and share content for different types of deliverables (solution briefs, integration documents, blogs, product documentation, knowledge base, video).
• Perform style and structure reviews to ensure adherence to standards.
• Understand the software development lifecycle and contribute to finding ways to improve the development and deployment cycles of documentation.
• Research all aspects of our diverse technical products and services and understand the most critical aspects to write about to pique consumers interest and compel them to act.
• Show intellectual curiosity and incessant creativity by writing a variety of on-brand materials for our tech products and services that inspire everyone who reads the work.
• Migration of content between tools and mastering the use of our internal documentation toolchain, including the publishing platform and issue tracking tools.

Primary Skills & Experience

• Fluent written and verbal communication skills in English.
• Excellent grammar and punctuation skills, strong ability to craft headlines, attention to detail, and ability to adhere to brand guides, while maintaining a big picture.
• Ability to translate complicated concepts into content that is accessible to audiences with mixed levels of expertise.
• Ability to obtain information through research, interviews, and experimentation.
• Ability to work with geographically distributed stakeholders.
• Knowledge of HTML, markdown, XML, CSS
• Experience working in Scrum/Agile development environments.
• Familiarity with API documentation for REST/SOAP/gRPC.
• Experience in documentation of monolithic, microservices, cloud native architecture-based applications.

Job Responsibilities:

• Plan and execute campaigns for clients through Email, SMS, App & Web push, Social Media, AdWords, etc.
• Expertise in creating segment from platform and assign that segment ( Target audience) for the particular campaign
• Responsible to track the performance of the campaigns, perform analysis and prepare response and impact report
• Create, test and track the performance of Campaigns
• Recommend Campaign Optimization through extensive analysis of mid-campaign and post campaign
• Responsible for measuring ROI and KPI of the campaign
• Team management
• Ensure optimal usage of the platform and events licensed across all accounts

Skills Required:

• Good in creating segments in tool
• Good knowledge of A/B testing
• Create, test and track the performance of Campaigns
• Recommend Campaign Optimization through extensive analysis of mid-campaign and post campaign
• Basic knowledge of Digital marketing, MS office, SQL
• Attention to detail
• Proactive and self-motivated
• Team Player and Accountability
• Creative at solving issues and ability to make independent decisions
• Excellent communication in English (written & verbal) and interpersonal skills
• Certification in Google Adwords, Facebook marketing preferred
• Ability to plan, organize, coordinate and multi task
• Prior experience of using marketing automation tools like Marketo, Adobe Campaign Manager, SalesForce marketing cloud, WebEngage, Clevertap, or similar

Job Responsibilities:
• Build a vision to connect user activity to an enterprise’s overall digital transformation trajectory
• Own the strategy and roadmap for a key product/business area
• Manage all aspects of a successful software or technology product throughout its lifecycle, including product strategy development, customer insights/needs, and requirements definition
• Synthesize and drive product strategy from interactions with cross-functional teams and build and manage an actionable product roadmap
• Enable the next generation marketing technology for our global enterprise clients
• Design features and improve user experiences
• Manage the product life cycle

Skills Required:
• Thorough Programmatic Adtech experience and understanding
• Product experience with large-scale enterprise systems or other business systems
• Great verbal and written communication skills
• Able to distill enterprise user requirements and articulate in a manner that engineering would understand.
• Drive collaboration among cross functional teams.
• A Love of product and design
• Have working knowledge / experience in agile development – and related buzzwords

The person:
• Experience working on enterprise products
• Lives and breathes Programmatic Adtech and associated technologies
• Understanding of tech terms (e.g., understand XKCD)

Job Responsibilities:
• Responsible for artificial intelligence / machine learning technology and application analysis, understand latest industrial and academic developments in AI/ML..
• Apply AI/ML to develop an automated digital content marketing platform.
• Work with the web development teams to mature these algorithms into production quality web applications.

Skills Required:
• Extensive experience in machine learning and should have proficiency knowledge in Python and R.
• Good understanding of CNNs, RNNs, reinforcement learning, supervised and unsupervised learning.
• Strong math background particularly in optimization theory and stochastic algorithms.
•Significant experience deploying ML models. Significant experience developing AI solutions and passion for getting hands dirty with code e.g. familiar using ML Platforms/Tools like MXNet, Cafee, Spark MLlib, TensorFlow.

The person:
• Bring a passion for acquiring data and using data to improve the performance of the organization and the experience our customers receive.
• Have a strong analytical background coupled with an ability to relate results to the business and make recommendations which add value.
• Leverage exceptional attention to detail and statistical knowledge to deliver impactful results and insights.
•An individual who is excited to learn and test new toolsets and someone who keeps in touch with emerging trends in machine learning, data and analytics.

Key Responsibilities
● Define the marketing segmentation, data, operations strategy and tech stack that enables strategic targeting, dynamic demand generation campaigns, performance measurement, price/promotion integration, and integrated reporting across sales and marketing.
● Use automation to solve business problems, collaborate with key stakeholders to identify gaps in current processes/systems, and optimize workflows to increase marketing and sales productivity
● Develop and implement integrated communication strategy aligned with marketing seasonal initiatives and product stories. Design and drive innovative consumer experience with an effective marketing mix.
● Create reporting and analytics on demand generation performance; including dashboards, campaign metrics, and attribution across marketing campaigns/channels (webinars, email marketing, trade shows; hosted events, digital advertising, social media, website, content, landing pages, etc)
● Ideate, plan, deploy and manage key consumer and channel incentive programs for Fortune 500 brands operating in India
● Undertake management and co-creation of CRM, digital and direct marketing based programs
● Prepare proposals and presentations to clearly articulate client program details to ensure that all internal and external stakeholders are on-board on the tasks of the marketing program
● Advice the clients on various marketing and communication activities to increase marketing ROIs
● Research competition, investigate benchmarks and provide suggestions for improvement & Mapping the market for the client, region-specific marketing campaign.

Ideal Candidate & Desired skills
● Key/Mega account management in advertising, digital marketing, loyalty marketing, direct marketing & campaign management
● Extensive knowledge SEO, Adwords, social media management, email marketing, campaign management and similar
● Work experience on running campaigns using marketing automation tools such as Zoho CRM, WebEngage, CleverTap, Adobe Marketing Cloud, Pardot, SalesForce Marketing cloud, or similar
● Successfully and consistently delivering the responsibilities of Revenue Generation, Profitability, Market Share and Customer Satisfaction
● Excellent written, verbal communication and presentation skills
● Project management skills; executives also need to be good at handling time-sensitive projects and working to deadlines
● Good analytics and data inference skills