“54% say that referral programs have a lower cost-per-lead than other channels.”
– Forbes
No matter how many,
build a direct 1-1 relationship
with your customer.
FirstHive’s Connector Module is a linchpin between your brand’s referral associates and end-customers. Learn more about this wholesome digital ecosystem for your referral associates and outsourced intermediaries communicating on behalf of your brand with your customers.
Tell me more about the ‘Connector Module’
FirstHive’s Connector Module is designed to provide end-to-end visibility and establish a direct relationship with your customers, used by your referral associates and intermediaries. It supports your direct retail sales channel through individual intermediaries.
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Purpose-built for your teams
Extensively used by outsourced teams and individual intermediaries such as agents, and other internal business and sales teams.
Mortgage and Lending Houses
Insurance
Real Estate
Outsourced Field Sales Team
Why Connector Module?
Deal with your leads, directly. Don’t be deceived by what the intermediaries say!
Own your Leads
Don’t let the outsourced salesperson take away the lead generated at your cost.
Gain last-mile visibility
Know how your leads are progressing across your referral associates.
Evaluate Performance
Tie the referral and intermediary activity to final goals and conversions.
Loyalty extension
Manage rewards, loyalty programs, marketing repository, and campaigns.
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Frequently Asked Questions (FAQs)
I already have a CRM. How can FirstHive’s Connector Module help my team?
A Customer Relationship Management tool (CRM) is typically built for your internal teams, such as inside salespeople, sales development representatives or marketing teams. FirstHive’s Connector Module is designed for organizations like yours that depend on an outsourced network of associates and representatives who own their own bank of leads.
My referral team is honest, and we have great processes where we have visibility. Do we still need FirstHive’s Connector Module?
That’s great to know. Here’s the thing. You are incurring costs in acquiring those leads. However, this data is not owned by you. Without a digital ecosystem, there is always a threat of fraud, lack of visibility, data leakages, and at your cost the intermediary could be selling this data to your competitor. We believe you should own this data.
I already have a relationship manager who supervises the referral network. How can FirstHive’s Connector Module add value?
That is a brilliant way to monitor your referral network and intermediaries. Our customers empower the relationship managers with FirstHive’s Connector Module as they can run incentivized campaigns, proactively communicate offer, enable loyalty program reward redemption, and a lot more. It provides better visibility for your relationship manager on how these external associates are performing.
