Privacy Policy

Privacy Policy:

This Policy sets forth the terms that apply to any information we collect from you and any information that you share through your use of Emart Solutions Private Limited website www.firsthive.com referred to as "Site".

We respect your privacy and recognise that you have a right to know about the information we access or collect about you, how your information is being used by us and what we do to protect your information.


Information you provide:

You provide us information about you on the following occasions:

a) When you create a user account on the Site, you provide us with, your name, your address, telephone number, email id, user id and password.

b) When you post or upload your comments, opinions and feedback on the Public Forum of the Site.

c) When you send us a feedback mail.

d) When you use the Site you provide us with your IP address. We may use cookies or similar electronic tools to store this information. We may store a cookie on your computer which in turn would store information about your geographical location.


Link to Third Party Sites:

The Site may include links to other websites or web pages. Such sites or pages are governed by their respective privacy policies, which are beyond our control. Once you leave the Site (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours.


How We Use Your Information:

We use your information for the following purpose.

a) To personalise your experience on the Site by presenting you advertised products and services that are tailored to you.

b) To communicate with you about your account or transactions and queries or issues that you may have relating to Site or any of its services and send you information about features on the Site or changes to our policies.

c) To optimize and improve the products and services offered by the Site.

d) To detect and investigate any fraud or illegal activity on the Site.


Information Sharing and Disclosure:

We do not rent, use, sell or transfer any information collected from you to advertisers or spammers.

We may disclose your information when it is requested or required by law or by any court or governmental agency or authority, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for complying with the applicable laws and regulations. We may disclose your information to law enforcement agencies if we believe that the Site is being used for any fraudulent activities or to prevent any fraud or any illegal act that we have reasons to believe may be caused on us or through the use of the Site.

Your information may be accessed by our employees during the course of their normal work, however, such employees are governed by confidentiality agreement and access is provided on a need to know basis for fulfilling the responsibilities assigned to them by us.

Your information may be accessed by third party service providers who are engaged by us to provide any services relating to the Site (such as maintenance services, database management, web analytics etc). These third party service providers have access to your information only to perform the task assigned to them and are governed by confidentiality agreement.

In the event ownership or control of Site is acquired by a new owner, your information may be transferred to the new owner as such a transfer may be necessary for the continued operation of the Site. Any changes to the privacy policy by the new owner will be notified here.

Information Security:

We take industry standard security measures to protect your information. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store user data.

All information gathered is securely stored within controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.


Changes to the Policy:

The internet is a fast evolving medium and changes to the policy may be necessary to address any future requirements. If we make any changes to the policy, users will be notified of the changes here.


Questions and Suggestions:

If you have any questions or suggestions or wish to make a compliant you can contact us at legal@emartsolutions.in or write to us at the following address:

eMart Solutions India Private Limited
#102, Mezzanine Floor, Triguna Icon,
#21, Arekempanahalli, Hosur Road,
Bangalore, Karnataka - 560027

Feedback