April 2020 highlights

FirstHive successfully clears

ISMS Security Surveillance Audit for 2021

ISMS Audit also known as Information Security Management System (ISMS) audit is is the best-known standard for Information Security. We are proud to state that we just completed our ISMS Surveillance audit for the year with remarkable report of Zero Non Compliances.

Product Enhancement

Introduction of Publication List

We have introduced for you a new feature called Publication List which would completely take care of your Customer’s content preferences. Publication list makes it possible for an email subscriber to opt-out of a particular category of Email Campaign’s Sender database without opting out of all other email campaigns from the enterprise.

Once activated, the unsubscribe page will provide users with two options.
Option 1: To opt-out of all the emails
Option 2: To opt-out of a specific email (publication list) defined by you

To use this feature in FirstHive, please reach out to your Account Manager for activation and to know more search for ‘Publication List’ in FirstHive’s Knowledge Base section.

FirstHive Microsoft's Partner of Choice

We are happy to announce that FirstHive has now been listed as Microsoft’s Partner of Choice. FirstHive enhances their longstanding decisive engagement and global scalability with Microsoft to help their customers in digital transformation and evolving with the future.

FirstHive has all-embracing ability in the mechanism of Microsoft applications like Microsoft Azure. With Microsoft, FirstHive aims to attain more growth for their clients by ensuring they leverage the technologies in fullest potential.

We once again thank Microsoft for this honor.

Case Study - Leveraging FirstHive for Influencer Engagement

With FirstHive, the Leading Lubricants Manufacturer doubled its Mechanic Segment’s oil consumption per Mechanic in just 12 months.

With the deployment of FirstHive’s Loyalty module, all input source channels of this Enterprise were connected to FirstHive like Website, Mobile App, CRM, Customer Care, SMS & Whatsapp and with these FirstHive started creating identities at interaction level, channel level, and at an enterprise level. Various stages like Acquisition, Engagement, Gratification, and Redemption were automated and weaved in a seamless manner.

Read the entire case study
FirstHive is the RealCDP

We are happy to state that FirstHive has successfully completed the RealCDP audit carried by CDP Institute, a vendor-neutral organization dedicated to helping marketers manage customer data. And we are also excited to announce that FirstHive is the only CDP to have met all requirements categorized as Marketers expectations from CDP as studied by the CDP Institute.

This audit was carried by CDP institute across 55 CDP companies in the world.

View Report