SolutionsBy IndustryManufacturing
Manufacturing

Connect the whole distribution chain

Unify data across dealers, distributors, and end customers into one B2B2C view — so demand signals, warranties, and service moments reach the right partner in real time.

B2B2C
End-to-end visibility
+30%
Partner engagement
Real-time
Demand signals
Unified
Dealer + customer data
Built for
The Challenge

Most manufacturers go blind past the distributor

Products pass through dealers and distributors to reach end customers — but demand, usage, and service data rarely make it back upstream.

🌫️

Blind beyond the channel

Once goods leave the warehouse, visibility into who buys and uses them disappears.

No end-customer viewLost demand signal
🔌

Disconnected dealers

Dealer and distributor systems don’t share data, fragmenting the partner relationship.

Siloed dealersManual reporting
🛠️

Warranty & service gaps

Registration, warranty, and service events live in disconnected tools.

Lost warrantiesService blind spots
The FirstHive Way

One view across partners and the people they serve

🏭

B2B2C unified profiles

Connect distributors, dealers, and end customers into a single relationship graph.

🤝

Dealer & distributor 360

Give every channel partner a complete, shared view of their customers.

📦

Demand & reorder signals

Surface real-time demand and reorder triggers across the network.

🧾

Warranty & service journeys

Automate registration, warranty, and service from purchase onward.

📣

Partner campaign orchestration

Run co-branded, partner-led campaigns with full attribution.

🎯

Lead routing to channel

Route qualified demand to the right dealer or distributor instantly.

Outcomes

Measurable lift across the distribution chain

+30%
Partner engagement
+22%
Service attach rate
5B+
Events processed
-27%
Lead leakage

See FirstHive for Manufacturing

Watch a B2B2C view unify dealers, distributors, and end customers in real time.