The Enterprise Leader in
Agentic AI-Powered Customer
Data Platform

Redefining customer engagement with real-time intelligence, autonomous
personalization, and data-driven growth at scale

Trusted by global enterprises

Our platform combines advanced identity resolution, real-time orchestration, and agentic AI to unify data, automate decisions, and deliver exceptional customer experiences across every channel.

Top Banks use FirstHive

Leading Airlines use FirstHive

Top CPG Brands use Firsthive

Manufacturers choose FirstHive

Retail Leaders use FirstHive

Top Banks use FirstHive

Leading Airlines use FirstHive

Top CPG Brands use FirstHive

Manufacturers choose FirstHive

Retail Leaders use FirstHive

From Raw Data
to Real Impact.
Powered by FirstHive.

What Success Looks Like with FirstHive

Agentic AI-Driven Golden Record

Let your data work for you, intelligently

Ingest and Normalize Structured & Unstructured Data

Ingest data from 750+ sources in real time and capture every customer touchpoint to build a truly unified 360° view. With all interactions flowing into one place, you can connect the dots across channels instantly. Our advanced AI and proprietary ID resolution engine do the heavy lifting—merging profiles, resolving identities, and revealing insights you can act on.

AI Decision Engineering

Deliver true 1:1 personalization at scale

Real-Time Personalization & Journey Orchestration

Leverage FirstHive’s Agentic AI to automate deeply personalized customer journeys across every digital and offline touchpoint, including loyalty programs. Activate autonomous marketing agents that think, create, and execute campaigns on your behalf, supported by advanced data science, marketing, and customer service insights.

CDP+AI Intelligence

Agentic AI Campaign Intelligence: Your Marketing Control Tower

Campaign Intelligence & Optimization

Agentic AI Campaign Intelligence gives you a real-time marketing control tower. Track performance, run automated A/B tests, and use predictive analytics for churn, CLTV, cohorts, and product trends. Every signal feeds into one place, with AI surfacing the next best action and supporting custom ML models for deeper personalization.

Data sources unified, incl. 70+ e-commerce & 100+ offline
750 +
consumer profiles managed, incl. 4M+ DTC records
250 M+
countries deployed, enabling global enterprise adoption
10 +
customer events processed annually
500 B+
increase in repeat purchases using personalized journeys
85 %
revenue growth in 6 months driven by AI-led campaigns
45 %

Supercharge your Customer
Experience with FirstHive

Airports & Airlines

Financial Services

Retail

When scattered data and manual processes were limiting renewal rates, this leading insurance provider turned to FirstHive's intelligent CDP+AI solution.

The Transformation:
  • Unified customer data across all touchpoints
  • AI-powered churn prediction and renewal scoring
  • Automated, compliant engagement workflows

When fragmented data and manual campaigns were limiting D2C growth, this leading global airline turned to FirstHive's Gen AI-powered CDP solution.

The Transformation:
  • 9B+ data points unified across all systems
  • AI-led personalization for fare recommendations and upsells
  • Omnichannel engagement reducing passenger drop-offs

When wasted marketing spend and anonymous user blindspots were limiting conversions, this global asset management firm turned to FirstHive's AI-powered CDP solution.

The Transformation:
  • Unified customer identities across 16+ channels
  • AI-driven decision engineering for predictive engagement
  • Cross-channel optimization with real-time behavioral triggers

When rising acquisition costs and data fragmentation were limiting marketing ROI, this prominent FMCG brand turned to FirstHive's AI-powered CDP solution.

The Transformation:
  • First-party lookalike models for high-potential targeting
  • Self-service segmentation eliminating IT bottlenecks
  • Full-funnel attribution with predictive analytics

When manual processes and distributor dependency were limiting channel visibility, this leading plumbing manufacturer turned to FirstHive's AI-powered CDP solution.

The Transformation:
  • Complete channel partner ecosystem digitization
  • AI-driven fraud prevention and sales analytics
  • Digital coupon system with real-time performance tracking

When limited online engagement and fragmented customer journeys were hindering digital growth, this global cosmetics brand turned to FirstHive's CDP-powered e-commerce solution.

The Transformation:
  • White-labeled storefront with integrated commerce infrastructure
  • AI-driven personalization and churn prediction automation
  • Real-time data activation across all digital touchpoints

Accelerating Policy Renewals for a Leading Insurance Provider through Predictive Engagement with FirstHive CDP+AI Platform

Gen AI Meets Big Data: Unifying Billions of Touchpoints to Deliver Double-Digit ROI for a Leading Global Airline

Endorsed by Industry Leaders

See FirstHive CDP in Action

Need more info? Email us at [email protected]

Agentic AI-Driven Golden Record

Build the Ultimate Single Source of Truth
with Intelligent Identity Resolution

Everything you need to create a unified, accurate, and continuously evolving customer
profile that powers every business decision across your organization.

Deploy AI agents that continuously merge and deduplicate customer records across all touchpoints, using advanced probabilistic matching and machine learning to resolve identities with 99%+ accuracy—even with incomplete or conflicting data.

Agentic AI instantly consolidates data from 750+ sources, creating dynamic golden records that update in real-time as new customer interactions occur across digital and offline channels.

AI agents automatically detect and resolve data conflicts, standardize formats, and enrich profiles with missing attributes using contextual inference and external data sources.

Autonomous quality assurance agents continuously monitor profile accuracy, flag anomalies, and auto-correct inconsistencies while learning from data patterns to prevent future quality issues.

Create comprehensive customer profiles that include behavioral patterns, preferences, lifecycle stage, and predictive attributes—all maintained and updated autonomously by intelligent agents working 24/7.

AI Decision Engineering

Deliver True 1:1 Personalization At Scale
Through Autonomous Decision Orchestration 

Powered by FirstHive’s Agentic AI framework, our enterprise-grade platform automates
hyper-personalized experiences across digital and offline channels with unmatched precision and scale.

Agentic AI acts as an intelligent agent that continuously analyzes customer data streams and autonomously adapts customer journeys in real time. It dynamically selects the optimal message, timing, and channel based on evolving customer context and engagement signals.

The AI coordinates across email, SMS, mobile push, web, social, and offline touchpoints to ensure consistent, seamless experiences. It learns which channels and sequences deliver the highest impact per segment, automatically adjusting journeys to maximize ROI.

Leveraging deep learning models, Agentic AI predicts customer intent and next-best actions, tailoring experiences that proactively meet individual needs before they arise. 

The system continuously monitors campaign performance, customer responses, and external signals, iterating and optimizing journey strategies without human intervention, enabling marketing and sales teams to focus on strategy, not manual execution.

Agent AI Campaign Intelligence:
Your Marketing Control Tower

Transform Every Customer Signal into Strategic Action with Centralized AI-Powered Insights

The ultimate command center that orchestrates, monitors, and optimizes your entire marketing
ecosystem through intelligent automation and predictive analytics.

Live Performance Command Center

Predictive Analytics Engine

Autonomous A/B Testing & Optimization

Smart Budget Allocation & Rebalancing

Cross-Channel Attribution Intelligence