Map your customer behavior across channels

Map your customer behavior across channels

Your customers interact with your brand across channels, but the context of their conversations may differ. FirstHive enables you to map your customer personas across email, mobile, social, and web, thereby making truly personalized engagement possible with your brand.

Ensure a seamless experience

Ensure your customer experiences a seamless, connected experience across email, mobile, web, and social. Use multiple channels to engage with your customers and ensure all your stakeholders have role level access to interact and engage with them.

Ensure a seamless experience
Intelligent Cross Channel Automation engine

Intelligent Cross Channel Automation engine

Automate your customer’s journey with your brand and adapt the same basis your customer interactions or behaviour across channels. Use intelligence to ensure that the content you push to your customers is relevant. The flexibility of designing journeys is only limited by your imagination.

Real-time analysis available, when you need it

All interactions and achievements available to your stakeholders to view, measure, and improve, in real-time. Drive optimal results and conversions for your brand.

Real-time analysis available, when you need it
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