Personalize customer journey through the Journey Builder

Personalize customer journey through the Journey Builder

Create personalized journeys across email, mobile, social, and the web. Deliver a seamless experience to your customers, irrespective of their choice of channel to interact with your brand. When you are dealing with customer interactions across a myriad of touch points, you need FirstHive to enable a seamless experience, as well as ensure complete automation, at scale.

Orchestrate communication across email, mobile, web, and social

Own the customer journey and tailor 1-to-1 communication relevant to them. Use triggers generated by a particular channel to design and deliver a push on another. FirstHive pulls in data across all channels and enables you to communicate across email, mobile, web, and social channels, thereby ensuring seamless, orchestrated messaging.

Orchestrate communication across email, mobile, web, and social
Use behavioral triggers to create intelligent segments

Use behavioral triggers to create intelligent segments

Use real-time behavioral trigger based data to create intelligent segments. Increase the Customer Lifetime value (CLTV) with your brands and increase your marketing ROI. All this in real-time which enables your marketing to react as fast as your customers do.

Personalize at scale

Create behavioral adaptive journeys, at scale. Deal with scale specific to your business, be it few hundred transactions capture or hundreds of millions of interactions, which act as triggers for your business communication. Get real-time customer insights

Personalize at scale
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